Privacy policy

WaterFilterHelp.ca ("we", "us") operates a Canadian directory and lead-referral service that connects homeowners with independent water treatment contractors.

Information we collect

When you submit a quote request or contractor application, we collect information you provide such as name, email, phone, property address, city, province, postal code, water source, and service details. We may also collect basic technical data (IP address, browser type, and pages visited) for security, rate-limiting, and analytics.

How we use it

We use this information to match you with a local contractor, send confirmation and follow-up messages, operate and improve the site, and comply with legal obligations. Quote details are shared with the matched contractor(s) so they can contact you about your request.

Sharing

We do not sell personal information. We share quote information with referred contractors and with service providers who help us run the site (for example hosting, email, and geocoding). Those providers may process data only as needed to provide their services.

Your rights

Under PIPEDA and applicable provincial privacy laws, you may request access to, correction of, or deletion of your personal information. Email help@waterfilterhelp.ca to submit a request.

Contact

Privacy questions: help@waterfilterhelp.ca.